Returns & Exchanges

At The Rag Company, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging and include the packing slip provided in your confirmation email.

3

Attach the Label

Download and print the prepaid shipping label from our portal, then securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing